ECI Order References Screen is a Syteline 7 enhancement which provides a consolidated screen for addressing 90% of customer service inquiries in 30 seconds or less!
This add on, like most, was created to meet a specific client need, once installed and tested at one site; it received rave reviews. We then packaged it to be installed at numerous other sites within this company and eventually packaged it to be available to a wider audience - you!
The ECI Order References Screen will immediately:
- Reduce frustration for your customers and customer service staff
- Reduce the time spent on the phone with the customer while accessing multiple screens to find information
- Give a consolidated view of the most frequently accessed information on ONE screen



